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Registered Nurse - Pediatric Triage Center

Company: Rochester Regional Health
Location: Rochester
Posted on: November 19, 2021

Job Description:

SUMMARYAs a Communications Center Registered Nurse (RN) you are an integral part of patient care by responding to patient and caregiver health related questions while providing superior health information and nursing care.STATUS: Full TimeLOCATION: Reidman CampusDEPARTMENT: Communication CenterSCHEDULE: Nights Every other weekend and 3 Holidays a yearATTRIBUTES

  • Three (3) years of nursing experience in a Pediatrics medical office, or hospital setting required
  • Strong verbal and written communication skills
  • Ability to multitask while maintaining focus on service delivery
  • Demonstrated compassion and empathy with superior customer service
  • Proficient in use of computers; must be able to type a minimum of 35 wpm
  • Knowledge of terminology used by insurance/managed care health plans preferred
  • Available to work a flexible schedule that will include nights, weekends and holiday shifts.RESPONSIBILITIES
    • Communication & Coordination. Respond to health-related inquiries using Electronic Medical Records (EMR); conduct and document the nursing assessment of patients, assist in the transition of post-hospital/assisted living care, triage interactions to determine urgency of care and schedule appointments with providers
    • Leadership & Guidance. Educate callers regarding immediate care and provide advice for self-care and symptom management
    • Compliance. Ensure compliance with all contact center policies and procedures; follow Health Insurance Portability and Accountability Act (HIPAA) at all timesEDUCATION AS: Nursing (Required) LICENSES/CERTIFICATIONS BLS - Basic Life Support - American Heart Association (AHA); RN - Registered Nurse - New York State Education Department (NYSED) Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran PHYSICAL REQUIREMENTS : M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

Keywords: Rochester Regional Health, Rochester , Registered Nurse - Pediatric Triage Center, Healthcare , Rochester, New York

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