Access Associate - Wilson Health Center

Company: Rochester General Health System
Location: Rochester
Posted on: November 19, 2021

Job Description:

SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Full-Time LOCATION: Wilson Health Center 2nd floor DEPARTMENT: Gastroenterology SCHEDULE: M-F 8A-430P ATTRIBUTES * 2 year degree or equivalent combination of education and work experience preferred * Intermediate computer skills * Excellent customer service and communication skills RESPONSIBILITIES * Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments * Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable * Billing & Payments. Collect and process payments when applicable

Keywords: Rochester General Health System, Rochester , Access Associate - Wilson Health Center, Healthcare , Rochester, New York