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Client Account Manager II

Company: Windstream
Location: Rochester
Posted on: November 9, 2019

Job Description:

Client Account Manager II We_Do_This_By_Acting_As_Pathfinders,_Pursuing_a_Daily_Dedication_To_The Following_Behaviors Windstream Enterprise has an immediate need for a Client Account Manager II interested in working alongside fellow WE employees in building a foundation for our customers success. * We approach each situation with a responsive and highly agile style, always meeting customers on their own terms. * We take the time to listen, learn and acknowledge the context of a customer s pain points. * We dig deeper into problems and seek new and better answers for our customers unique requirements. * We guide customers towards the right solutions by leveraging our deep expertise and portfolio of innovative next-generation technology. * We deliver a direct response to our customer s needs, focusing on technologies that set the stage for growth. Job_Description As a Windstream Enterprise Client Account Manager II, you will: * Deliver sales management to existing customers by assessing past, present, and future customer needs; analyzing customers business model; and offering additional product lines to support further business. * Execute additional sales by understanding customer operations requirements; analyzing buying patterns; bundling relevant services; and focusing on timing and cost. * Respond to customer requests by collaborating with internal business partners; coordinating with technical support; and offering assistance during product changes. * Maintain relationships with existing customers by following-up on a continuous basis (pre-post installation); inviting clients to conferences; and providing adaptable products for current platform. * Process product renewals and retention of existing customers by building customer rapport; conducting specific customer product analysis for expiration; and following customer industry trends for enhancements to existing product platforms. * Maintain responsibility for pipeline management of sales opportunities in ************* CRM, including generation of accurate sales forecasts and attainment of assigned quotas. Minimum_Requirements College degree or equivalent and 2+ years professional level job related experience (inside or direct sales experience); or 6+ years professional level equivalent related experience; or a combination of education and related professional level experience required. Possess strong interpersonal skills such as listening, verbal communications, and writing skills. Primary Location US-New York-Rochester Work Locations Rochester NY 20 South Clinton Job Category Sales EEO Statement Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to

Keywords: Windstream, Rochester , Client Account Manager II, Executive , Rochester, New York

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