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Food and Beverage Manager

Company: Delaware North
Location: Rochester
Posted on: April 15, 2019

Job Description:

Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At Blue Cross Arena, a multi-purpose indoor arena in downtown Rochester, we provide food and beverage concessions, and luxury suites catering for our partner. The arena is primarily known as the home of the American Hockey League's Rochester Americans and National Lacrosse League's Rochester Knighthawks. We're working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The OpportunityAs the Head of Food & Beverage you will contribute to the growth and profitability of the business, with management oversight for day to day operations. Your performance will be evaluated against these critical areas.Directs and manages all f&b operations at the unit, ensuring quality standards are maintained in terms of product, service, safety and sanitation. Implements and maintains a service and management philosophy that serves as a guide to respective associates. Facilitates special projects as directed by the GM. Serves as a resource to and provides solutions to, direct report supervisors and associates.Responsible for all scheduling, training and development of associates. Maintains all policy standards, culture of accountability and responsibility, and holds individuals accountable for such. Research and development of new policies, procedures, and control policies that elevate service standards and accountability of staff.Maintains positive client and guest relations. Responds to client requests and ensure alignment to company standards. Will investigate and follow through on client and guest complaints.Manage the process for ordering and maintaining all inventories for food and beverage, maintain cost control efforts for labor and waste management and conduct meetings updating staff on daily goals and objectives. Menu planning and design in coordination with Executive Chef, Restaurant Manager and others.We are seeking a candidate with a passion for the food service industry that can demonstrate strong knowledge and 5 years of management experience in the food & beverage industry with 2-4 years management experience in suites, catering, restaurants, clubs combined, and a minimum of 2 years in BOH operations. Bachelors' degree in hospitality management or related preferred. Strong food knowledge with a variety of menus, new menu implementation, and restaurant concept changes and updates. Familiarity with foodservice equipment procurement, maintenance, vendor relations. Strong knowledge of Office and POS Candidates with exceptional creativity and innovation, leadership skills, integrity, high levels of energy and enthusiasm, that can be build relationships and develop talent and manage performance within the organization, will be considered for this unique opportunity. Travel will be required and will vary based on event schedule and/or any special events or new unit openings. Who We AreTake your career beyond the ordinary-to the extraordinary.At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at .All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.#LI-SG1

Keywords: Delaware North, Rochester , Food and Beverage Manager, Executive , Rochester, New York

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