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Business Systems Manager

Company: VirtualVocations
Location: Rochester
Posted on: February 4, 2025

Job Description:

A company is looking for a Business Systems Manager - Service Management Platform.



Key Responsibilities

Lead and manage the Service Management Platform Team, ensuring effective planning and prioritization of activities
Oversee the administration and configuration of ServiceNow, including planning releases and managing updates
Serve as the primary liaison for software vendors, managing contracts, negotiations, and external vendor relationships


Qualifications

Bachelor's degree and 8+ years of relevant experience, including 3+ years of supervisory experience, or equivalent combination of education and experience
5+ years of ServiceNow administration experience
ServiceNow Certified Administrator
Experience with Integration Hub, 3rd-party integrations, and forms development

Keywords: VirtualVocations, Rochester , Business Systems Manager, Executive , Rochester, New York

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