General Manager

Company: PrimeFlight Aviation Services
Location: Rochester
Posted on: March 19, 2023

Job Description:

*Prior Aviation and Manager Experience Preferred -PrimeFlight Aviation Services is looking for dedicated, energetic, quality and safety focused individual to join our ever-growing family!We have a job opportunity available for a -General Manager -located at the Greater Rochester International Airport in Rochester, NY. - We offer internal promotion opportunities, and a competitive wage. Our customers are the commercial airlines that fly in and out of the ROC airport. Some current lines of business the successful candidate would be responsible for managing include but are not limited to; Wheelchair Services, Cabin Cleaning and Baggage handling.The General Manager reports to the Regional Vice President and oversees the operation of all commercial airline contract(s).The ROC General Manager must possess the ability to work effectively in a team -environment, partnering with senior management, and is accountable for the -following essential functions:

• Manage the day to day activities of the entire operation
  --- Prioritize workplace safety with established metrics and Service Level -Agreements
  --- Maintain financial performance of location
  --- Excel at operational performance of location
  --- Focus on client relationships and contract retention
  --- Develop and implement strategies, processes and procedures that will -effectively influence company profitability
  --- Identify and secure new business opportunities
  --- Recruit, interview, train and hire employees as required
  --- Represent with best intent the business priorities and professional posture of -the PrimeFlight customer(s)
  --- Advise, consult and coordinate with the Division Vice President, Corporate -Controller, Corporate and Field Support Staff, Market Development Vice -President and Directors, Vice President of Training and Quality Assurance, -Clients and Vendors.Responsibilities:
  --- Foster a safe working environment by ensuring employees are trained and held accountable for safe working procedures
  --- Monitor and record operational and financial performance and report on an -monthly and annual basis
  --- Work with Sales, Division Vice President and Controller to develop competitive -bids for new business
  --- Coordinate new local account start-ups -to ensure productive and safe operations
  --- Promptly resolve all service issues in problem areas to ensure contract -retention. Share the action plan and success factors with the customers
  --- Perform all necessary supervisory functions to effectively and efficiently -manage assigned personnel.Personnel Oversite and duties include:
  • Maintain a qualified and appropriately trained staff
  • Communicate areas of accountability and performance expectations to
    assigned personnel
  • Determine standards of performance as a basis to review progress of personnel
  • Recommend salary adjustments, transfers, promotions, and terminations
  • Ensure proper training of assigned personnel
  • Foster a safe, cooperative and harmonious working climate conducive to maximizing employee morale and productivity
  • Lead in a pro-active, continuous improvement method
  • Direct work, appraising performance, rewarding and discipline, coach and
    counsel employees, addressing complaints and resolving problemsCompetency:
    To perform the job successfully, an individual should demonstrate the following
    competencies: Problem Solving, Operational and Financial acumen, Customer
    Service, Interpersonal, and Oral Communication.Qualifications:
    To perform this job successfully, an individual must be able to perform each essential
    function satisfactorily. The requirements listed in this Job Description are
    representative of the knowledge, skill, and/or ability required. Reasonable
    accommodations may be made to enable individuals with disabilities to perform the
    essential functions.General Qualifications:
    --- 18 years of age or older
    --- Reliable transportation
    --- Valid State Driver's License with a verifiable safe vehicle operating record.
    --- Eligible to work in the United States
    
    Education/Experience:
    Associate's degree or higher. High school diploma or equivalent may be substituted
    with four years relevant experience.
    
    Language Ability:
    Ability to read and interpret documents such as safety rules, operating and
    maintenance instructions, and procedure manuals in English. Ability to communicate
    effectively in English.
    
    Math Ability:
    Ability to understand and analyze financial operations, profit and loss statements,
    customer invoices, and other mathematical functions necessary to managing the
    airport operation.
    
    Reasoning Ability:
    Ability to apply common sense understanding to carry out instructions furnished in
    written, oral, or diagram form.
    
    Computer Skills:
    Demonstrated proficiency in Word, Excel, Online Timekeeping and Outlook, sufficient
    to write letters, organize schedules, and perform other tasks related to payroll and
    operations.
    
    Certificates and Licenses:
    Valid State Driver's License with a verifiable safe vehicle operating record.
    
    Supervisory Responsibilities:
    Direct or indirect supervision of all on-site PrimeFlight personnel.
    
    Work Environment:
    The work environment characteristics described here are representative of those an
    employee encounters while performing the essential functions of this job. Reasonable
    accommodations may be made to enable individuals with disabilities to perform the
    essential functions.
    The noise level in the work environment is usually moderate but may become high at
    various times. Employee must be willing to wear/utilize company-supplied personal
    protective equipment (hearing protection) to mitigate their noise exposure.
    Some work is in an outside environment, with exposure to hot and cold temperatures
    and inclement weather.
    
    Physical Demands:
    The physical demands described here are representative of those that must be met
    by an employee to successfully perform the essential functions of this job.
    Reasonable accommodations may be made to enable individuals with disabilities to
    perform the essential functions.
    --- Stand and walk
    --- Use hands to operate equipment and feel
    --- Be able to hear and respond to the spoken voice and to audible alarms
    generated by terminal environment
    --- Specific vision abilities required for this job include: 20/20 vision, with or without corrective lensesCompensationThe pay rate listed on this post, is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services is proud -to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. -

Keywords: PrimeFlight Aviation Services, Rochester , General Manager, Executive , Rochester, New York