Client Project Manager (Software Implementations)
Posted on: November 26, 2022
*Join a growing company! Work remotely (Looking for remote
workers in New York and Texas)*
*What you'll love about Transfinder*
- Work with the most *advanced technology* in our industry.
- *Team focused*. You will not find better teammates anywhere.
- Open-door management and *an entrepreneurial spirit*.
- Strong belief in *work-life balance*.
- *Work remote*.
- *Multiple Best Places to Work awards!*
*What will you be doing*
*This is a client facing role. Our Client Project Managers work
directly with our clients to setup and configure our software while
coordinating training and support. Click on the link to review our
brochure that describes the implementation process*and what our
Client Project Managers do.
The *Client Project Manager is a member of the implementation team
*in our client services department *working hands-on with new and
existing clients* to *assure the successful installation,
configuration, training, and implementation of all software
packages*. The Client Project Manager works collaboratively with
training, sales, and support/engineering teams to *onboard clients
from start to finish*.
- *Develop project plans* to meet *client objectives*, including
specific goals, milestones, and target dates.
- Provide hands-on support and data analysis for clients during
their implementation period, including troubleshooting when
- Maintain clear, complete, and *accurate documentation* related to
all project activities, including tracking time spent on client and
department-related activities in a *CRM*.
- *Coordinate software installation between client and internal
- *Coordinate* online and onsite *training between Transfinder's
training team and the client*.
- Evaluate overall status of assigned projects and *identify risks
- *Maintain communication with clients* to ensure that projects are
on track, given the goals established in the project plan, and work
with clients to adjust, as necessary.
- Promote an atmosphere that encourages *collaboration, optimism,
*Must have experience*
*The Client Project Manager is hands-on and technically minded,
working with a task-oriented approach while retaining a strong
commitment to dedicated customer service.*
- Bachelor's Degree or equivalent combination of education and
- 3+ years' experience in a related field, such as Software
Implementation/Support, Project Coordination, or Application
- Proven record of defining, executing, and completing
- Ability to maintain, track and meet the needs of multiple client
- Highly organized and initiative-taking.
- Ability to propose new ideas, both functional and technical.
- Ability to learn new software and procedures quickly and
- Experience with web-based applications.
- Excellent verbal and written communication skills.
*Nice to have experience *.
- Experience with Windows Administration, SQL and Access Databases,
GIS software, and Crystal Reports.
- We are also hiring more experienced project managers with
enterprise level experience.
*What do we do*
Transfinder's mission is to *provide superior value* for their
clients by *delivering faster, safer, and smarter solutions*.
Transfinder has built the safest, most efficient *transportation
management and communication solutions*designed for *school
districts and municipal governments*, and their stakeholders.
Transfinder combines its superior solutions with its award-winning
service, establishing and maintaining long-term relationships with
every client that is built upon respect, confidence, integrity, and
mutual trust. Used extensively by more than 2,000 school districts
and municipalities in 47 states.
Job Type: Full-time
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 3 years
* 8 hour shift
* Monday to Friday
This is a full-time remote position.
* Are you able to work from home out of Texas or New York State?
* What's the total compensation range that you are looking for?
* Software Implementation: 3 years (Preferred)
Work Location: Remote%58047475%
Keywords: Transfinder, Rochester , Client Project Manager (Software Implementations), Executive , Rochester, New York
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