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Senior Quality Manager

Company: Gleason
Location: Rochester
Posted on: November 25, 2022

Job Description:

*Gleason has a new opening for a Senior Quality Manager!*Are you ready to lead a Quality Engineering team and our Inspection Lab & Calibration functions?Are you focused on reducing the cost of poor quality and driving continuous improvement?If yes, read on about Gleason and apply for this amazing opportunity today!*About Gleason*Gleason is a global, advanced manufacturing company in the Gear Services Industry that helps some of the most recognized companies in the world solve problems. Our storied success comes from a shared belief in rolling up our sleeves and doing the hard work of solving complex challenges, executing well and implementing technology to help our customers achieve their objectives. Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know: We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.*Position Summary: *The *Senior Quality Manager *reports to the Vice President of Rochester Operations and is a member of the local senior leadership staff. The Senior Quality Manager is responsible to develop, implement, prioritize, and communicate the company's quality strategy and its quality programs, including product quality assurance, design for manufacturability, ISO requirements, and on a broader basis, total quality management throughout the organization with a strong focus on continuous improvement. This position will serve as the primary driver in providing quality management leadership at the Rochester site and will also serve as a senior member of our Global Quality Management Team. The role will be responsible for organizing, planning, implementing, and controlling a quality assurance program with the ultimate goal of delivering a 100% quality product to our customers while reducing overall manufacturing costs. This will be done by identification and elimination of: recurrent defects, re-inspection, defect escapes, customer complaints, warranty claims, and process variation reduction. This role requires a high level of collaboration with our Supply Chain, Engineering and Manufacturing organizations to design, develop and sustain world-class business processes.*Job Responsibilities: ** Lead and direct Quality Engineering, Inspection Lab and Calibration functions.* Own and drive the reduction of Cost of Poor Quality (COPQ) metric: Establish and direct the Strategy Deployment objectives for quality, determine key strategic quality planning elements, and organize quality goals and objectives into annual and long range plans.Actively manage and identify improvement priorities for the organization utilizing the timely and accurate analysis of data.Manage all elements of external supplier quality including Supplier Quality Engineering.Establish and/or improve monitoring measures for key elements related to quality goal attainment. Analyze and report product and process quality trends and quality system integrity against company goals and objectives.Act as a promoter and champion of Company's quality standards.* Drive process improvementFacilitate the incorporation of Lean tools and Continuous Improvement methodologies into daily activities.Facilitate Corrective Action Board (CAB) meetings and coordinate OSAR (Supplier, Internal, & Customer) resolution for the site.Ensure the continued effective implementation of foundational quality systems (ISO) such as Management Review, Internal/External Audits, Process Control, Corrective and Preventive Action.* Coordinate resources to support triage of non-conforming product (internally and externally).* Coordinate priorities of project initiatives that require IT support.* Develop annual operating budgets for areas within responsibility.* Assist in the development and tracking of quality-related training programs for all employees (new and existing) and ensure curriculum is up-to-date.* Personnel management including career planning, organizational structure, performance appraisals and documentation.*Supervisory Responsibilities: *The person in this role carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.*Qualifications (Knowledge, Skills & Abilities): ** High process orientation with strong data analysis and system skills.* Able to build a strong team of talented players, developing bench strength at all levels, providing increased capabilities to the business.* Understand basic product functions and applications of all products/equipment and the customer satisfaction drivers.* Expert-level Lean knowledge and proven implementation of Standard Work, Variation Reduction, Problem Solving and Mistake Proofing in a manufacturing environment.* Owned or had responsibility for definition of Critical to Quality characteristics (CTQ's) and control requirements in a highly complex product design environment.* Strong working knowledge of Design Failure Modes and Effects Analysis (DFMEA) and Process Failure Modes and Effects Analysis (PFMEA).*Preferred Education/Training/Experience: ** Bachelor's Degree in engineering or business required, MBA or Master's degree desired.* Prior management experience in an engineering role (mechanical, electrical, etc.) is highly desirable.* A track record of success in driving significant quality improvements while reducing direct / indirect costs. Demonstrated experience leading the development of quality assurance plans, including a focus on and success with Best Cost manufacturing (collaborates with manufacturing, supply chain, engineering on best practices, etc.)* Must have led or been instrumental in the deployment of an effective and common quality management system across a large, multi-site manufacturing organization (ISO 9001 and ISO 14001 compliant).*Professional Certificates, Licenses or Registrations: ** Six Sigma Black Belt certification is required - Master Black Belt is a plus.* Lean certification is a strong plus.*Computer Skills: ** Microsoft Office (Word, Excel, PowerPoint)* Mini-Tab/Statistical Analysis Tools* SAP or other large-scale ERP system*Travel Requirements: ** Requires domestic and international travel of 15% or less.Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.*OFFICE ENVIRONMENT*PHYSICAL DEMANDS The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.REASONABLE ACCOMMODATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor.DISCLAIMERThe duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.Job Type: Full-timePay: $100,000.00 - $125,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Health insurance* Health savings account* Life insurance* Paid time off* Professional development assistance* Referral program* Tuition reimbursement* Vision insuranceSchedule:* 8 hour shift* Monday to FridayEducation:* Bachelor's (Preferred)Experience:* Quality management: 3 years (Required)* Continuous improvement: 3 years (Preferred)Work Location: One location

Keywords: Gleason, Rochester , Senior Quality Manager, Executive , Rochester, New York

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