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Manager of Delivery, Cloud - Hybrid

Company: Mindex
Location: Rochester
Posted on: November 25, 2022

Job Description:

Founded in 1994, Mindex is a software development company with a rich history of demonstrated software and product development success. Our three divisions - Cloud, SchoolTool, and Software Development - are all rapidly growing, and our employee base is close to 400. We are ranked the Best Software Developer in the RBJ's 2022 Reader Rankings, the #1 Software Developer in the 2022 RBJ's Book of Lists, and a 2022 Certified Great Place to Work.Mindex's Cloud division is a dedicated group of cloud experts with extensive knowledge of workloads on AWS and Azure. We are an AWS Advanced Services Partner, and specialize in cloud-native application development, application modernization, devops enablement, cloud managed services, cloud migration, and big data and analytics.Mindex seeks a Manager of Delivery, Cloud who is the senior-most person within Cloud Services accountable for the successful delivery of engineering solutions produced by cross-functional software delivery teams. The Manager of Delivery, Cloud, is a generalizing specialist with a broad understanding of the full software development life cycle. They draw on a wealth of experience in various technology roles and functions including software engineering, business analysis, delivery management, and people management. They can apply these skillsets as they oversee and direct software implementation and delivery across the entire portfolio of customer engagements for the Cloud Services business unit.Duties and ResponsibilitiesLeads, mentors, coaches, inspires, and develops Agile team leaders helping them to work within Mindex's values, Agile best practices, and within client guidelines to increase efficacy of delivery teams.Collaborates with business analysts and project technical leads to plot and measure the health, status, and performance of customer engagements, unblocking obstacles for teams when presented and directs software delivery efforts.Understands and drives Mindex delivery team alignment with the client's mission, vision, and business value as defined by the client's leadership teamWithin a dynamic work environment, demonstrates effective leadership, partnership, collaboration, and interpersonal skills to drive teams to successful project completion.Ensure teams have clear priorities and adequate resources while empowering analysts, and engineers to self-organize and make informed decisions.Accountable for software delivery performance, meeting customer expectations, and acts as a point of escalation for customer stakeholders.Continuously improves own skills in leadership, collaboration, team building, accountability, and agile delivery.Engages with teams of cross-functional technologists, individual contributors, and functional managers to understand successes, challenges, and where change management is needed.Has an active role in the definition, organization, and optimization of the Mindex Cloud Services teamRequirementsBachelor of Science degree in Software Engineering, Computer Science, or equivalent experience.Minimum 10 years' experience in functional people management, including five+ years experience managing second or third-level reports.Possesses a broad understanding of many aspects of software engineering with deep experience delivering software solutions.The ability to coach and mentor teams in the way of people, process, and technology.Experience working with internal and external executive-level stakeholders.Strong background in Agile software development methodologies, with the ability to coach and mentor teams and individuals in best practices.Ability to articulate and translate technical concepts to technical and non-technical audiences.Strong ability to coach a range of technologists of varying skill levels.Ability to organize and prioritize competing change management escalations in a fast-paced environment.Strong focus on exceptional customer service.Proven effective consulting and change management experience with courage to appropriately challenge organizational thinking.BenefitsHealth insurance and telemedicinePaid holidaysPaid time off401k retirement savings plan and company matchDental insuranceVision insuranceDisability insuranceLife insurance and AD&D insurancePaid family leaveEmployee assistance programPre-tax flexible spending accountsHealth reimbursement accountMindex PerksTickets to sporting eventsTeambuilding eventsHoliday and celebration partiesLicense to Udemy online training coursesMindex IncentivesLeadership trainingProfessional developmentGrowth opportunitiesAnnual review

Keywords: Mindex, Rochester , Manager of Delivery, Cloud - Hybrid, Executive , Rochester, New York

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