Resident Care Director NY
Posted on: September 26, 2022
Category Assisted Living
Type Regular Full-Time
FLSA Status Non-Exempt
Department Personal Care
Corporation Name DePaul Adult Care Communities (DACC) NY
$1,000 SIGN-ON BONUS! Woodcrest Commons, a DePaul Senior Living
Community, is looking for a passionate assisted living professional
to join our on-site management team! The Resident Care Director is
responsible for the implementation and maintenance of resident care
in accordance with company guidelines for ACF / ALR and Home Care
Regulations. The Resident Care Director is in a leadership role in
the community and therefore, is expected to maintain professional
perspective at all times by demonstrating positive customer service
skills in dealing with both external and internal customers.
With internal customers (DePaul employees) the Resident Care
Director is expected to be a team player and to lead by example.
The Resident Care Director is required to demonstrate positive
coaching and accountability techniques in order to teach, encourage
and develop department team members.
With external customers (residents and all others involved in their
care); the Resident Care Director is expected to utilize positive
customer services skills in order to create an environment of
person centered resident care.
Under the general direction of the Administrator, the Resident Care
Director is responsible for planning, organizing, staffing, and
coordinating the resident care staff, supplies, and equipment in
such a way that meaningful resident service is established to
render optimum resident care.
This full-time position is eligible for the following benefits:
Medical Insurance, Dental Insurance, Vision Insurance, Life
Insurance, Generous PTO & Paid Holidays, 403B, Employee Discount
Programs, and Staff Recognition Programs.
COVID-19 Considerations: All employees will be required to provide
proof of COVID-19 vaccination.
Assures that Resident Care Staff abides by company policies and
Provides feedback through appropriate chain of command recommending
any needed change in policy.
Planning and Organizing
With Administrator oversight, the Resident Care Director implements
a staffing schedule that takes into consideration the mix of
PCA/HHA staff (if applicable) as well as the needs of the
residents. This schedule is posted at least two weeks in advance
and all staff must be notified of their hours.
Provides sufficient staff on each shift to assure uninterrupted
service to residents at all times.
Implements and maintains a system for assuring all appropriate
staff participate in required in-servicing. Ensures that resident
care staff receives required competency testing upon hire, annually
and according to the state regulation.
Implements and keeps current systems that identifies due dates for
all initial and annual resident care documents.
Assists with recruitment and coordinates the interview, reference
and hiring process for the resident care department.
Explains personnel policies and individual duties to each new
employee and assists with orientation to the community, team and
his/her job functions.
Provides supportive ongoing and continual supervision for all
resident care department staff utilizing the chain of command in
Monitor, through daily rounds, the work of all resident care staff
on shift, providing constructive feedback on how each is doing.
Maintains and updates personnel records for each staff on a timely
Evaluates the work of each resident care staff person and provides
opportunities for positive and / or constructive feedback on a
regular and consistent basis.
Holds regular staff meetings designed to educate and teach.
Counsel employees as the need is apparent; dismiss from employment
as policy and need indicate (with the approval of the Administrator
and / or HR department).
Oversees the process of person centered care for residents.
Insure that Resident Care Staff are providing all services and care
for residents in a manner that emphasizes dignity and respect.
Schedule meetings with resident and family as requested or when
necessary to discuss concerns relating to resident care issues.
Review all medication room procedures, at minimum, on a weekly
basis to determine if policies and procedures are being followed.
Provide immediate follow up to staff if this is not happening.
Respond to medical providers' recommendations and any other
resident care issues in a timely manner. Document actions
Respond to quality management audits and reports as required, and
in a timely manner. Document all follow up in a way that is
determined by the Administrator.
Requires On-Call Duty as necessary for supervision, coverage issues
and community emergencies and as determined by the
Responsible for assuring that HIPPA and confidentiality practices
are maintained in regards to residents and staff.
Along with the Administrator and management team, assists in
development and continual practice of positive leadership with the
intent to provide excellent care to all residents.
Completes all other duties / responsibilities as assigned by the
- Must be at least 18 years of age.
- Meet reference and criminal record check requirements.
- Complete initial / annual health assessment requirements,
including TB testing as required.
- Must be competent in passing medications and able to teach
others the required skills.
- Requires the ability to work with monitoring and licensing
- Long-Term Care experience in a supervisory or managerial
- Possess a working knowledge of resident care particularly with
the geriatric and adult special care needs population.
- Requires a working knowledge of applicable NYS Adult Home and
Home Care Rules and Regulations.
- Develops and assist in providing 12 hours of in-service
training per year for staff.
- Possess a valid New York State driver's license that meets
DePaul's clean driving record policy
Keywords: DePaul, Rochester , Resident Care Director NY, Executive , Henrietta, New York
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