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Program Manager

Company: Five Star Bank
Location: Rochester
Posted on: November 22, 2021

Job Description:

Five Star Bank and affiliate companies are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Five Star Bank and affiliate companies are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (585) 786-4344, (585) 498-7565 or (585) 786-1417. Position Title: Program Manager Reports To (Title): Director of Corporate Planning and Facilities Department: Enterprise Project Management Office FLSA Status: Exempt Purpose: The Program Manager is a strategic project management professional whose primary responsibilities will be to help oversee and coordinate the various projects, products, and other strategic initiatives across the organization as assigned. Scope and Direction: Area of Responsibility: Corporate Project Management Degree of Supervision Received (Minimal, Moderate or Extensive): Minimal * From (Title): Enterprise Project and System Support Manager Degree of Supervision Given (None, Minimal, Moderate or Extensive): Moderate * To (Title(s)): Project Managers, Project Team Members Essential Functions: The major duties of the job that constitute the fundamental tasks and or responsibilities of the position. Employees must be able to perform the essential functions of the position with or without reasonable accommodations. 1. Directs and manages a collection of projects and/or programs as assigned. Ensure understanding of scope and project objectives, establish clear roles and responsibilities for project team members. Monitor cost, schedule, and technical performance. 2. Defines strategic long-term and short-term program objectives supporting business mission. 3. Establish, refine, and improve policies and procedures governing project/program execution and accountability. Including key project/program performance metrics. 4. Sets priorities and milestones for individual projects and team initiatives to support overall objectives and key deliverables. Communicates project plans to affected stakeholders, set expectations and align stakeholders and project team members. 5. Follows best practices and tools for project execution and management. Perform quality and cost control initiatives and reviews. Identify and quantify variances along with corrective actions to be taken. 6. Demonstrates the standards and principles of the Five Star Bank experience in every interaction with internal and external customers and associates. Incorporates the high-performance behaviors of teamwork, leading by example and service in every facet of work. 7. Adhere to the company's risk and regulatory standards, policies and controls. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. 8. Promote an environment that embraces diversity and inclusion. 9. Any other duties as assigned. Job-Related Qualifications - Education and Prior Experience: Required: * Bachelor's Degree in Management, Business, Information Technology, or related field * 4+ Years Experience - Type: Program management experience in business and technology specific projects * OR- Required: * Associates Degree in Management, Business, or related field * 7+ Years Experience - Type: Program management experience in business and technology specific projects Preferred: * Master's Degree in Management, Business, or related field * 2+ Years Experience - Type: Project/Program management experience in business and technology specific projects in the financial services industry or banking environment Licenses or Accreditation: Required: Project Management or Program Management Professional Certification Competencies: 1. Demonstrated project program management experience effectively working with multiple, diverse stakeholders in a complex environment 2. Excellent written and verbal communication skills with the ability to present information in an effective concise manner to team members and management with diverse skill sets 3. Solid working knowledge of technical infrastructure and process, including: data warehouse and reporting technology, data conversion, system integration, SaaS/Cloud, and testing 4. Ability to positively lead and work cooperatively and effectively with all levels of staff to set goals, resolve problems, and make decisions to achieve company-wide results 5. High attention to detail and excellent organizational skills with ability to manage multiple priorities and meet established deadlines in a fast-paced environment 6. Proficiency with computers and pertinent software packages (i.e. Microsoft Office) with ability to learn and utilize new and existing banking software applications 7. Strong interpersonal skills, self-motivated, results-driven and well-organized. Physical Requirements: 1. Able to regularly sit for prolonged periods of time 2. Extensive computer usage is required 3. Occasional travel within bank footprint Note: At a later stage in the application process, applicants may be required to provide information about their criminal conviction history, if any, and to authorize the procurement of a consumer report that will contain, among other things, information about criminal conviction history. Except as required by applicable law, past criminal convictions will not automatically disqualify an applicant from employment, and Five Star Bank will only consider such history in accordance with applicable law. Please be advised, however, that federal law prohibits Five Star Bank from employing "any person who has been convicted of any criminal offense involving dishonesty or a breach of trust or money laundering, or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense" unless the FDIC has provided prior written consent. #LI-RB1

Keywords: Five Star Bank, Rochester , Program Manager, Executive , Rochester, New York

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