Area Manager - Western New York Region

Company: River Valley Foods
Location: Rochester
Posted on: January 15, 2021

Job Description:

The Area Manager supports their team to achieve sales goals and profitable routes, building customer loyalty through developing a high-performing team of Retail Sales Representatives and Merchandisers, and maintaining exceptional service standards and operational excellence. Within an assigned market, the Area Manager achieves profitability objectives and maintains competitive awareness by continuously monitoring the competition and responding accordingly to maintain a business advantage.Essential Functions* Sales and Service* Uphold and exemplify the highest level of service for both external customers and internal business partners.* Lead by example and empower employees to maintain strong execution of merchandising, in-stock, sales and marketing initiatives.* Ensure that store conditions are consistently maintained and demonstrate excellence through appearance, operational requirements and service expectations.* Cover routes and offer extra sales support as needed to maintain service levels.* Team Development* Engage in effective recruiting, selection, succession planning and employee development to ensure staffing levels meet business requirements at all times.* Travel with Retail Sales Representatives and regularly engage in coaching, training and goal setting activities to ensure understanding and effective execution of job requirements for all direct reports.* Complete biannual performance appraisals with all team members and provide regular positive and developmental feedback regarding performance and opportunities to improve.* Ensure effective time management for all Retail Sales Representatives through evaluating, coaching and advising on route travel and service schedules and on the structure and execution of store activities.* Provide feedback through the regular completion of store audits, communication of results, and follow up on action items. * Business Management* Act with a results-oriented approach to consistently meet budgets and achieve goals for both frozen and specialty sales.* Complete monthly profitability reviews with the Sales Manager and consistently evaluate and adjust course to maintain and grow profitability throughout the assigned market.* Control liabilities and expenses through management of store level shrink to the assigned percentage and regular review of routes in order to minimize expenses.* Regularly visit stores within the assigned territory to evaluate performance and opportunities; engage in coaching, feedback and follow up with Retail Sales Representatives; and provide market status updates to the Sales Manager.* Ensure compliance with all company policies and procedures; take appropriate action to support employee understanding and accountability through fair and consistent training, coaching and implementation of corrective action.* Troubleshoot problems and resolve concerns in a timely manner.* Maintain an uncompromising level of ethics and integrity.* Perform additional job duties as required.Requirements and Qualifications* Retail distribution experience* Grocery and specialty food experience* Able to travel and work varied shifts as needed to cover stores* Strong organizational and time management skills* Ability to work independently and lead a team* Effective communication, follow up and active listening skills* Sales, negotiation and conflict resolution skills* Strategic, results and service oriented approach to business planning and execution* Ability to adapt and demonstrate flexibility in managing numerous, competing priorities* Proven critical thinking skills and a proactive approach to problem solving* Strong computer skills - Email/Outlook, Word, Excel, Electronic Ordering/PDA* Strong managerial and interpersonal skills* Strong verbal, written and analytical skills

Keywords: River Valley Foods, Rochester , Area Manager - Western New York Region, Executive , Rochester, New York