Senior Business Banking Relationship Manager

Company: Financial Institutions, Inc.
Location: Rochester
Posted on: May 16, 2020

Job Description:

Five Star Bank and affiliate companies are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Five Star Bank and affiliate companies are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (585) 786-4344, (585) 498 - 7565 or (585) 786-1417.

Position Title: Senior Business Banking Relationship Manager
Location/Affiliate: Buffalo/ Spindrift
Reports To: Commercial Market Executive and Director of Business Banking Sales Department: Business Banking Unit
FLSA Status: Exempt
Purpose: The Senior Business Banking Relationship Manager (SBBRM) is primarily responsible for managing a portfolio of commercial clients with credit needs between $250,000 and $750,000. In addition to being the primary point of contact and trusted financial advisor for the client, the SBBRM is accountable for prospecting new business while retaining and deepening existing relationships. The SBBRM is also responsible for coaching and providing guidance to assigned Branch Managers and other product partners focusing on the effective delivery of credit solutions and financial services that are competitive in the market while also constituting an acceptable risk for the bank.

Scope and Direction

Area of Responsibility: Business Banking Sales

Degree of Supervision Received: Moderate
From: Commercial Market Executive and Director of Business Banking Sales

Degree of Supervision Given: None
To (Title(s)): N/A

Essential Functions: The major duties of the job that constitute the fundamental tasks and or responsibilities of the position. Employees must be able to perform the essential functions of the position with or without reasonable accommodations.

1. Works with business owners, Chief Financial Officers or designated advisors in analyzing borrowers financial and operating strategies to recommend credit solutions that meet their immediate and long term capital needs
2. Reviews customer application documentation and financial data acting as first line of quality control prior to submitting to underwriting by utilizing knowledge of credit risk process and ensures that all relevant credit operating and compliance policies and procedures are followed. Prepares clear, crisp and concise opportunity and/or transaction memorandums to be delivered with credit requests for approval.
3. Proactively works to generate additional non-interest income through opening new deposit accounts , cash management products, merchant card services, insurance, wealth management, benefit programs and other financial services from prospects, Centers of Influence (COI), and existing customers. Networks within the community with Centers of Influence and provides guidance to teammates on individual strategies and tactics to enhance the Bank s business development efforts.
4. Manages, maintains and services a large loan portofolio that meets established lending requirements and maximizes profitability with acceptable risk. Maintains ongoing communication with customers to remain current on operating strategies and related capital needs and obtains updated financial information as needed.
5. Provides mentoring and coaching to the Retail Branch Managers on a regular basis in aspects of Business Banking and the relationship management process to ensure that sales and customer service standards are being met or exceeded.
6. Demonstrates the standards and principles of the Five Star Bank experience in every interaction with internal and external customers and associates. Incorporates the high performance behaviors of teamwork, leading by example and service in every facet of work.
7. This job description is not exhaustive. The Senior Business Banking Relationship Manager may be required to perform other duties as assigned.

Job-Related Qualifications

Education:

Required: Bachelor s Degree

Preferred: Bachelor s Degree in Business or related field

Prior Experience:

Required: Years: 5+ Type: Commercial Business Banking Sales

Preferred: Years: 10+ Type: Commercial Business Banking Sales

Licenses or Accreditation:

Required: N/A

Preferred:

Competencies:

1. Local Market knowledge and the ability to develop, retain and expand relationships with COI s
2. Demonstrated ability to motivate and coach others
3. Highly motivated and sales oriented to promote, sell and refer various bank and non-bank products and services

4. Analytical ability to interpret financial information and determine credit worthiness of borrowers and prospects

5. Excellent verbal and written communication skills to conduct productive and meaningful client interactions
6. Knowledge of Business Banking credit and underwriting policy and procedures
7. Working knowledge of Microsoft Office applications with the ability to learn new and existing banking software

Physical Requirements:

1. Able to regularly sit for prolonged periods of time
2. Extensive travel within Corporate footprint
3. Extensive computer usage is required

Note: At a later stage in the application process, applicants may be required to provide information about their criminal conviction history, if any, and to authorize the procurement of a consumer report that will contain, among other things, information about criminal conviction history. Except as required by applicable law, past criminal convictions will not automatically disqualify an applicant from employment, and Five Star Bank will only consider such history in accordance with applicable law. Please be advised, however, that federal law prohibits Five Star Bank from employing any person who has been convicted of any criminal offense involving dishonesty or a breach of trust or money laundering, or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense unless the FDIC has provided prior written consent.

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Keywords: Financial Institutions, Inc., Rochester , Senior Business Banking Relationship Manager, Executive , Rochester, New York