Receptionist - State Farm Agent Team Member

Company: Matt Roe - State Farm Agent
Location: Syracuse
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: License Reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About Our Agency: I opened my agency in 2006, and today were a close-knit team of three team members plus myself. Before becoming an agent, I worked as a financial advisor with HSBC, which gave me a strong foundation in helping people protect and grow their financial futures. Im a proud Syracuse graduate, and basketball has been a big part of my life I played in college and then professionally for seven years in Europe. Outside of work, Im a proud parent of two college-aged kids and a dog lover with two pups at home. We believe in rewarding hard work and supporting a healthy work-life balance. Our team members enjoy two weeks of paid vacation, two additional sick days, and 35 days off throughout the year. We rotate time off so everyone gets a break regularly, and annual raises of 45% are standard. Our office culture is collaborative, professional, and growth-focused. Were looking for someone who is reliable, personable, and enjoys solving problems while multitasking in a fast-paced environment. You should be someone who thrives on helping others, gets along well with a team, and is eager to build a long-term career especially if you have aspirations of becoming an agent yourself. If youre motivated to grow, want to make a difference, and are ready to build a lasting career in a supportive, team-oriented environment, this could be the perfect opportunity for you. ROLE DESCRIPTION: Matt Roe - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.

Keywords: Matt Roe - State Farm Agent, Rochester , Receptionist - State Farm Agent Team Member, Customer Service & Call Center , Syracuse, New York