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Receptionist

Company: VP Supply Corp
Location: Rochester
Posted on: August 6, 2022

Job Description:

Job Description VP Supply Corp is one of the nation's largest distributors of plumbing, HVAC, and electrical supplies. We have over 350 employees with 15 locations across Western New York and Pennsylvania. For over 50 years, we have proudly served residential customers as well as contractors and municipalities across a variety of industries. Position Overview: Our Operations Team is seeking to hire an Receptionist with at least 1 year of office experience to join our Rochester branch. This position requires the ability to handle a high volume of incoming calls. We are looking for highly reliable candidates that are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment. Responsibilities: Answer 400 calls/day and dispatch to the appropriate company division/location, ensuring high customer service and quick response times. Maintain and update outstanding orders tracker, following up with customers to coordinate pick ups. Scan and accurately index customer invoices. Open and sort mail delivered at Headquarters and distribute to the appropriate team/colleague. Train back-up support to assist, when needed. Qualifications: 1-3 years of experience answering and dispatching calls in extremely high-volume work environment. Ability to multitask and handle multiple issues at the same time, without stress. Ability to explain processes and train team members. Must be reliable and punctual for all shifts. Must have reliable daily transportation to branch location. Work Environment: This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers and phones. While a largely sedentary role, some lifting or carrying of items up to 25 pounds may occasionally be required.

Keywords: VP Supply Corp, Rochester , Receptionist, Administration, Clerical , Rochester, New York

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