Company: VP Supply Corp
Posted on: August 6, 2022
Job Description VP Supply Corp is one of the nation's largest
distributors of plumbing, HVAC, and electrical supplies. We have
over 350 employees with 15 locations across Western New York and
Pennsylvania. For over 50 years, we have proudly served residential
customers as well as contractors and municipalities across a
variety of industries. Position Overview: Our Operations Team is
seeking to hire an Receptionist with at least 1 year of office
experience to join our Rochester branch. This position requires the
ability to handle a high volume of incoming calls. We are looking
for highly reliable candidates that are forward-looking,
innovative, enthusiastic, and ambitious team players. Qualified
candidates will be motivated self-starters with superb judgment and
communication skills, a commitment to excellence and ability to
thrive in a fast-paced, team-oriented environment.
Responsibilities: Answer 400 calls/day and dispatch to the
appropriate company division/location, ensuring high customer
service and quick response times. Maintain and update outstanding
orders tracker, following up with customers to coordinate pick ups.
Scan and accurately index customer invoices. Open and sort mail
delivered at Headquarters and distribute to the appropriate
team/colleague. Train back-up support to assist, when needed.
Qualifications: 1-3 years of experience answering and dispatching
calls in extremely high-volume work environment. Ability to
multitask and handle multiple issues at the same time, without
stress. Ability to explain processes and train team members. Must
be reliable and punctual for all shifts. Must have reliable daily
transportation to branch location. Work Environment: This job
operates in a clerical, office setting. This position routinely
uses standard office equipment such as computers and phones. While
a largely sedentary role, some lifting or carrying of items up to
25 pounds may occasionally be required.
Keywords: VP Supply Corp, Rochester , Receptionist, Administration, Clerical , Rochester, New York
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