RochesterRecruiter Since 2001
the smart solution for Rochester jobs

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney S

Company: Intuit
Location: Rochester
Posted on: August 16, 2019

Job Description:

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.
Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions Qualifications
    • This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers
    • Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations
    • Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy
    • Tax returns prepared, signed and delivered to customer
    • Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
    • Document customer interactions
    • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Rochester , Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney S, Accounting, Auditing , Rochester, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Accountant
Description: Our Exciting Work Environment This position will be based out of Delaware North's new global headquarters, a state-of-the-art, 12-story, mixed-use building in downtown Buffalo, N.Y. The headquarters facility, (more...)
Company: Delaware North
Location: Buffalo
Posted on: 08/18/2019

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Rochester
Posted on: 08/21/2019

Banking Services Operations Associate III - Commercial Lien Perfection
Description: Job Details Company Overview Overview: Establishes the lien interest in assets pledged as collateral against loans and lines of credit for the Commercial, Business Banking, and Leasing portfolios. Receives (more...)
Company: M&T Bank
Location: Buffalo
Posted on: 08/18/2019


Bilingual Spanish Tax Expert - CPA Seasonal Remote - Buffalo
Description: OverviewJoin Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Buffalo
Posted on: 08/18/2019

Banking Services Operations Associate III - Escrow Administration
Description: Job Details Company Overview Overview: Completes routine skilled activities to maintain and monitor tax, escrow, insurance and print for loans serviced, while maintaining compliance with various Federal, (more...)
Company: M&T Bank
Location: Buffalo
Posted on: 08/21/2019

Senior Mortgage Underwriter
Description: Five Star Bank and affiliate companies are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel (more...)
Company: Financial Institutions, Inc.
Location: Rochester
Posted on: 08/21/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Buffalo
Posted on: 08/21/2019

First Year Tax Professional
Description: br Do you have a passion for helping people and solving problems Are you constantly seeking knowledge and interested in a career where you'll work hard during tax season, and have the remainder of (more...)
Company: H&R BLOCK
Location: Tonawanda
Posted on: 08/19/2019

CLERK
Description: NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees.-- The Postal Service currently employs nearly 1 million (more...)
Company: USA Labor Services
Location: Buffalo
Posted on: 08/21/2019

Financial advisor
Description: Job Details Company Overview Overview: Serves as an advisor to provide an advice-based approach to financial solutions for an assigned book of business. Actively solicits new and existing investments (more...)
Company: M&T Bank
Location: Rochester
Posted on: 08/18/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Rochester RSS job feeds