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Bilingual Relationship Banker - Chestnut Street

Company: Esl Federal Credit Union
Location: Rochester
Posted on: May 15, 2024

Job Description:

Hours:40Schedule:Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m. 5:00 p.m., Tuesday & Wednesday 9:00 a.m. 4:00 p.m., Friday 9:00 a.m. 6:00 p.m., and Saturday 9:00 a.m. 1:30 p.m. Must be flexible to meet current and future business needs.Pay:$21.17 per hr. +10% bilingual premium for bilingual positionsPurpose of Position:This position is accountable for helping customers recognize and obtain the most appropriate solutions at the right time for their financial needs to build long-term mutually beneficial relationships and support the achievement of business results. In addition, this position will also collaborate in continuing to make ESL a great place to work by providing visible leadership around the key building blocks to ESLs success.Accountabilities:Help customers recognize and find the right solutions at the right time to their financial needs which will build long-term mutually beneficial relationships and support the achievement of business results. This includes:Net Promoter Score targetEmployee Satisfaction targetSatisfactory auditsSales measures as outlined in the sales performance reports supporting our three LOBs; Personal, Business and Wealth.Engage in supporting the key building blocks to ESLs success including:Embracing the philosophy that my success as an individual is not placed ahead of the success of the team or the customerModeling ESLs core valuesEngaging in continuous self-developmentSupporting the VolunCare ProgramSupporting a culture of recognition within my unit and across ESL in a tangible manner that, among other actions, includes the active use of established recognition toolsQualifications:One year in sales/service in the financial services or comparable industryHigh School diploma or High School equivalency diploma requiredBilingual English/ Spanish speaking proficiency requiredStrong, communication, problem solving and decision making abilitiesA high degree of flexibility to support branch needsProficient in building customer and peer relationshipsProficient in PC applicationsUnderstanding of banking products and services preferredNotary preferred; if not obtain within 12 months of filling roleMust complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESLDemonstrates alignment with ESLs Core Values, mission, vision, and Purpose to help our community thrive and prosperWere committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work!Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)by Jobble

Keywords: Esl Federal Credit Union, Rochester , Bilingual Relationship Banker - Chestnut Street, Accounting, Auditing , Rochester, New York

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