PIA Billing and Reconciliation Supervisor

Company: Paychex Inc.
Location: Rochester
Posted on: May 28, 2023

Job Description:

Overview

Manages, monitors and directs all activities, workflow and transactional management of Premium Payment and Discrepancy Specialists within the Paychex Agency. Provides direct supervision for non exempt staff in a processing and service environment.

Responsibilities

• Oversees the preparation of the Health and Benefits, Disability, and Bond premium remittance, which includes providing our insurance carriers with accurate remittance detail during monthly processing.
• Oversees the research and resolution of general ledger discrepancies for Health and Benefits, Disability, and Bonds to ensure accuracy in transactions and reporting.
• Provides our insurance carriers such as Excellus, Aetna, and United Healthcare with accurate premium payments by invoicing our clients on the carriers behalf, and remitting those premiums collected, to the carrier.
• Notifies management of critical situations regarding reconciliation of clients employee base or account balances, and helps ensure the best solution is implemented for the client, as well as Paychex.
• Utilizes multiple computer software applications in conjunction with carriers application at Excellus and United Healthcare. Uses web-sites, and internal systems including the Human Resource Information System and Online Reporting System in order to respond to all client inquiries.
• Acts as a resource within the Insurance Agency, PBS Service/Operations and other areas within Paychex such as Accounting/Finance and continually builds excellent working relationships with our internal and external partners to ensure customer care.
• Manages the researches and resolution of product and service issues from the field, insurance partners, and internal clients to ensure timely and accurate transactions and reporting.
• Reviews business processes and procedures and recommends productivity and quality standards. Ensures documents are maintained, accurate, and efficient, as well as recommend the necessary changes to maintain a competitive advantage.
• Recruits, hires, and evaluates performance of personnel to ensure that all departmental needs are handled appropriately. Counsels and develops staff for personal and corporate advancement through career development, training programs, and other resources.
• Communicates expectations to the team members and reviews processes on a quarterly basis to ensure team is meeting operational priorities.
• Assists in the preparation of the annual budget; monitors expenses and makes adjustments to approved budget.
  
  Qualifications
  
  
  • Bachelor's Degree - Preferred
  • 5 years of experience in Related field.
  • 2 years of experience in Supervisory experience.
    
    Responsibilities
    
    
    • Oversees the preparation of the Health and Benefits, Disability, and Bond premium remittance, which includes providing our insurance carriers with accurate remittance detail during monthly processing.
    • Oversees the research and resolution of general ledger discrepancies for Health and Benefits, Disability, and Bonds to ensure accuracy in transactions and reporting.
    • Provides our insurance carriers such as Excellus, Aetna, and United Healthcare with accurate premium payments by invoicing our clients on the carriers behalf, and remitting those premiums collected, to the carrier.
    • Notifies management of critical situations regarding reconciliation of clients employee base or account balances, and helps ensure the best solution is implemented for the client, as well as Paychex.
    • Utilizes multiple computer software applications in conjunction with carriers application at Excellus and United Healthcare. Uses web-sites, and internal systems including the Human Resource Information System and Online Reporting System in order to respond to all client inquiries.
    • Acts as a resource within the Insurance Agency, PBS Service/Operations and other areas within Paychex such as Accounting/Finance and continually builds excellent working relationships with our internal and external partners to ensure customer care.
    • Manages the researches and resolution of product and service issues from the field, insurance partners, and internal clients to ensure timely and accurate transactions and reporting.
    • Reviews business processes and procedures and recommends productivity and quality standards. Ensures documents are maintained, accurate, and efficient, as well as recommend the necessary changes to maintain a competitive advantage.
    • Recruits, hires, and evaluates performance of personnel to ensure that all departmental needs are handled appropriately. Counsels and develops staff for personal and corporate advancement through career development, training programs, and other resources.
    • Communicates expectations to the team members and reviews processes on a quarterly basis to ensure team is meeting operational priorities.
    • Assists in the preparation of the annual budget; monitors expenses and makes adjustments to approved budget.
      
      Qualifications
      
      
      • Bachelor's Degree - Preferred
      • 5 years of experience in Related field.
      • 2 years of experience in Supervisory experience.

Keywords: Paychex Inc., Rochester , PIA Billing and Reconciliation Supervisor, Accounting, Auditing , Rochester, New York