Restaurant General Manager
Company: Woodcliff Hotel & Spa
Location: Webster
Posted on: May 8, 2024
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Job Description:
Your love for the food industry is unmatched. You excel in
hospitality, whether it's morning, noon, or night. As the
Restaurant General Manager, your dedication to serving customers
and creating exceptional dining experiences is unwavering.
In this role, you will:
--- Lead by Example: Demonstrate to your team the art of
hospitality and service, ensuring every guest enjoys a memorable
dining experience.
--- Stay Current: Keep abreast of industry trends, stay informed
about the latest in food service and products, and incorporate them
effectively.
--- Hands-On Management: Be actively involved in overseeing your
designated areas, acknowledging and rewarding deserving staff,
identifying areas for improvement, and engaging with both guests
and team members to enhance overall experiences.
--- Effective Oversight: Manage all outlets to deliver top-quality
products and services through well-trained staff, while maintaining
profitability and optimizing the Guest Satisfaction Index
(G.S.I.).
--- On-Duty Leadership: Take charge as the Manager on Duty whenever
required.
Responsibilities:
--- Develop and implement strategic plans to enhance restaurant
operations and achieve financial goals.
--- Manage and lead a team of restaurant staff to ensure excellent
customer service and operational efficiency.
--- Oversee inventory management, ordering, and supplier
relationships to maintain optimal stock levels and quality
standards.
--- Analyze sales and financial reports to identify areas of
improvement and implement corrective actions as needed.
--- Ensure compliance with health and safety regulations and uphold
company policies and procedures to provide a safe and pleasant
dining experience for guests.
Qualifications:
--- At least six years of progressive experience in food & beverage
in a resort or hotel is required, with college coursework and prior
supervisory experience required and strongly prefer prior
restaurant management in a hotel environment.
--- To be successful in this role, you must be able to read, write,
and verbally communicate effectively and professionally in
English.
--- You must be able to professionally deal with difficult
situations and people.
--- You will regularly use a computer and various software programs
and must have certified alcohol training and ServSafe.
--- Physical requirements include the ability to work long hours,
Light work -- Exerting up to 20 pounds of force occasionally,
and/or 10 pounds of force frequently or constantly to lift, carry,
push, pull, or otherwise move objects.
--- Possesses the ability to bend, stretch, twist, or reach with
your body and arms, and work under variable temperatures and noise
levels.
--- Near Vision - The ability to see details at close range.
Ability to stand for long periods of time without sitting or
leaning.
--- Have previous experience scheduling, processing payroll, and
knowledge of understanding profit and loss statements.
--- Ability to forecast and budget food costs effectively.
--- Ability to lead and manage associates and managers.
About Company:
When you become part of the Woodcliff team, you enter into a rich
tradition of extraordinary hospitality that spans over 35 years. We
are dedicated to fostering an environment of support and respect,
where our team members are inspired to tap into their innate
professional abilities and excel in their careers while genuinely
enjoying what they do - serving our valued guests.
**As of April 2024-We're thrilled to announce that Spa Woodcliff at
Woodcliff Hotel & Spa has been awarded "Best New or Newly Renovated
Spa" in the United States by American Spa Magazine**
With a multitude of awards we have been named the Best Hotel in
Rochester, Woodcliff Hotel Spa has a 30-year legacy of exceptional
hospitality. Our iconic hotel, spa, restaurant, and golf course,
are quietly situated atop the highest point in Monroe County,
offering stunning views of the Bristol Hills and Rochester
skyline.
Keywords: Woodcliff Hotel & Spa, Rochester , Restaurant General Manager, Hospitality & Tourism , Webster, New York
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